Quartz is considered a non-porous material that is highly stain, scratch and
heat resistant; however, it is not stain, scratch or heat proof. Therefore,
using common sense and the right care and maintenance can keep your countertops
beautiful for years to come.
Simply clean up any spills with soap and water. For routine cleaning, use a
small amount of cleaner that is non-bleach and non-abrasive (a non-abrasive cleaner
will not dull the surface shine) along with warm water and a damp cloth. Although
quartz is resistant to stains, any type of spill should be cleaned as soon as
Removing Difficult Spills
For stubborn or dried spills, if routine cleaning procedures do not work, use
a non-abrasive cleaning pad along with common household cleaners like Formula
409 Glass and Surface cleaner or Simple Green. If gum, nail polish, paint or
other substances are accidentally allowed to adhere to the surface, they can
be removed by gently scraping off the substance with a plastic scraper or putty
knife and by following routine cleaning procedures.
: Quartz is more heat resistant than other stone surfaces
and is not affected by temperatures lower than 150 C (300 F). However, like
all stone material, quartz can be damaged by sudden and rapid temperature changes.
Therefore, it is suggested that hot pots and pans never be directly placed on
the surface. It is also recommended that a hot pad or trivet be placed on the
surface under cooking units such as electric frying pans, crock pots or roaster
: Always avoid abuse of the surface by refraining
from using sharp objects such as knives or screw drivers directly onto the surface.
Get in the habit of using cutting boards to ensure the long-lasting beauty of
: It is good practice to always avoid using any strong
chemicals and solvents. Note that some of these chemicals and solvents can be
found in household items including but not limited to: paint removers, paint
and stain strippers that contain trichlorethane or methylene chloride, nail polish
removers, bleach, furniture cleaners, oil soaps, permanent makers or inks and
chemicals with high alkaline/PH levels (oven cleaners, drain openers, etc.).
Products containing oils or powders may leave a residue and should be rinsed
off thoroughly. Should your surface accidentally be exposed to any of these
damaging products, rinse immediately with clean water to neutralize the effect.
For warranty information, visit the following website(s):
Vietera – LG Hausys: www.lghausys.com/us